AI governance should connect acceptable use, data, security, human oversight, lifecycle management and business accountability.

01

The risk is broader than the model

AI risk includes the information supplied to a system, the quality and appropriateness of outputs, automation authority, third-party dependencies, regulatory obligations and how people rely on results. Focusing only on model accuracy misses the surrounding business process.

02

Create a proportionate governance model

Not every AI use case needs the same review. A tool that summarizes a user’s own notes differs from an agent that makes decisions, changes records or communicates externally. Use risk tiers to scale evidence and approval requirements.

  • Document purpose, owner, users and affected decisions.
  • Assess data sources, permissions and sensitive information.
  • Define human review and prohibited uses.
  • Monitor quality, incidents, changes and ongoing value.
  • Establish retirement and access-removal procedures.
03

Governance should enable responsible experimentation

Provide sandboxes, approved tools, reusable assessment templates and fast review for low-risk scenarios. When the safe path is clear and practical, teams are less likely to create shadow AI solutions.

What to carry forward

  1. Assess the full business process, not only the AI model.
  2. Scale governance requirements to the impact of the use case.
  3. Make responsible experimentation easier than bypassing the process.
Microsoft responsible AI resources